Privacy policy
Kaleshi Collective – Privacy Policy
Effective Date: June 11, 2025
Last Updated: June 11, 2025
1. Introduction
This Privacy Policy (“Policy”) describes how Kaleshi Collective (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website, www.kaleshicollective.com (the “Site”), or engage with us in any manner, including purchasing our products, subscribing to our newsletters, or interacting with our brand on social media.
This Policy is in accordance with applicable data protection laws including, but not limited to, the Information Technology Act, 2000 and its corresponding rules in India, the General Data Protection Regulation (GDPR) applicable to EU residents, and the California Consumer Privacy Act (CCPA) where relevant.
By accessing or using our Site, you signify that you have read, understood, and agree to the practices described in this Policy.
2. Information We Collect
We collect information that you provide to us directly and automatically through your use of our services.
2.1 Personal Information You Provide
When you interact with the Site, we may collect the following types of personal data:
-
Full name
-
Email address
-
Phone number
-
Shipping and billing addresses
-
Payment method details (processed securely through third-party providers)
-
Order history
-
User account login credentials (if created)
2.2 Automatically Collected Data
We also collect information automatically when you visit our Site:
-
IP address
-
Browser type and device
-
Operating system
-
Date/time of access
-
Referring URL
-
Pages visited and time spent
-
Session tracking and cart activity
This information is collected using cookies, web beacons, log files, and similar tracking technologies.
3. How We Use Your Information
We use your personal data for the following purposes:
-
To process and fulfill orders
-
To verify identity and prevent fraud
-
To communicate order updates and respond to queries
-
To personalize your shopping experience
-
To improve our website and marketing efforts
-
To send marketing emails and promotional content, where you have opted in
-
To comply with legal obligations and resolve disputes
We do not use your data for automated decision-making or profiling that produces legal effects without human involvement.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your data under the following legal grounds:
-
Consent: When you opt in to newsletters or marketing.
-
Contractual necessity: To fulfill orders and deliver services.
-
Legal obligation: To comply with accounting, tax, or regulatory requirements.
-
Legitimate interests: For business analytics, fraud detection, or marketing (you may object to this).
5. Sharing of Your Information
We do not sell your personal data. However, we may share your information with:
5.1 Service Providers
Third-party vendors who assist in:
-
Payment processing (e.g., Shopify Payments, Razorpay, PayPal)
-
Order fulfillment and shipping (e.g., Shiprocket, Delhivery)
-
Email marketing (e.g., Klaviyo, Mailchimp)
-
Website analytics (e.g., Google Analytics)
-
Technical support and website hosting
These providers are bound by confidentiality and data protection agreements.
5.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal processes, including:
-
Court orders
-
Government agency requests
-
To enforce our Terms of Service
-
To prevent or investigate fraud or security threats
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies are small text files placed on your device. They help:
-
Remember your login and cart
-
Understand user behavior through analytics
-
Personalize content and promotions
You can manage your cookie preferences in your browser settings. Blocking cookies may affect site functionality.
We also use tools like Meta Pixel and Google Analytics to understand how users interact with the site and optimize our performance. These tools may collect anonymous usage data, which is subject to their own privacy policies.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
7.1 For EU Residents (under GDPR):
-
Right to access your data
-
Right to rectify inaccurate data
-
Right to erase your data (“right to be forgotten”)
-
Right to restrict or object to processing
-
Right to data portability
-
Right to withdraw consent
To exercise your GDPR rights, email us at admin@kaleshicollective.com with the subject line: GDPR Data Request.
7.2 For California Residents (under CCPA):
-
Right to know what personal information is being collected
-
Right to delete your data
-
Right to opt out of sale of data (we do not sell)
-
Right to non-discrimination for exercising these rights
Submit CCPA-related requests to admin@kaleshicollective.com with the subject line: CCPA Request.
8. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Policy, including for:
-
Fulfilling orders
-
Legal and regulatory compliance
-
Dispute resolution
-
Tax and accounting purposes
Afterward, data is securely deleted or anonymized.
9. Data Security
We implement commercially reasonable security measures to protect your information. These include:
-
SSL (Secure Socket Layer) encryption
-
Two-factor authentication for admin access
-
PCI-compliant payment processing
-
Limited access to personal data on a need-to-know basis
Despite these safeguards, no internet-based platform can guarantee 100% security. By using our Site, you acknowledge and accept this risk.
10. Third-Party Links
Our Site may contain links to third-party websites (e.g., Instagram, external blogs, payment gateways). This Privacy Policy does not apply to those sites. We encourage you to read their privacy statements before interacting with them.
11. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we discover that a child has provided us with personal information, we will delete such information promptly.
12. International Data Transfers
If you are located outside India, please be aware that your information will be transferred to, stored, and processed in India and potentially other countries where our third-party service providers operate. By using our services, you consent to such international data transfers.
13. Updates to This Privacy Policy
We reserve the right to modify this Policy at any time. Updates will be posted to this page and, where appropriate, notified to you via email. Continued use of the Site after such changes constitutes your consent to the updated Policy.
You are encouraged to review this page periodically to stay informed.
14. Contact Us
For any questions or concerns about this Privacy Policy or your personal information, contact us at:
📧 Email: admin@kaleshicollective.com
📍 Registered Office: Kaleshi Collective, Bangalore
📞 Phone: 9606364061